Privacy Policy
Essência Life Lda
Essência Nature Retreat
Almarjanito Caixa Postal 466 - V
8670 - 116 Aljezur
Portugal
Email: ola@essencia.life
1. Introduction
Essência Life Lda (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.essencia.life or communicate with us.
This website and our services are intended for adults only.
2. Data We Collect
a. Contact Forms:
When you contact us via our website form, we collect:
- Name
- Email address
- Message content
b. Bookings:
When you make a booking request or reservation, we collect:
- Name and email address
- Arrival and departure dates
- Type of accommodation booked
These details are necessary to manage your stay and retreat participation.
c. Telegram Community Group:
After booking, guests may receive an invite link to join our private Telegram community group.
When the invite link is used, we automatically record the following:
- Telegram invite link
- Telegram user ID
This information is used solely to manage group participation — specifically, to automatically remove users after their stay ends.
We do not use Telegram data for analytics or marketing purposes.
d. Newsletter:
When you subscribe to our newsletter via Mailchimp, we collect your email address.
e. Embedded Content:
We use Google Maps to display locations, which may collect data directly from your browser according to Google’s privacy policy.
3. How We Use Your Data
- To respond to inquiries submitted through the contact form.
- To manage and confirm retreat bookings and stays.
- To administer access to our Telegram community group.
- To send newsletters and updates if you have opted in.
- To provide map functionality via Google Maps.
4. Data Retention
- Contact form submissions: 3 years.
- Booking information (including Telegram data): for the duration of the stay and administrative period thereafter, up to 3 years.
- Newsletter subscriptions: until the user unsubscribes.
5. Data Security
We implement the following measures to protect your personal data:
- SSL/HTTPS encryption for all data transmitted via the website.
- Password-protected access restricted to authorized team members only.
6. Your Rights under GDPR
You have the following rights regarding your personal data:
- Access and obtain a copy of your data.
- Rectify or update incorrect or incomplete data.
- Request deletion of your data.
- Restrict or object to processing of your data.
- Request data portability.
To exercise any of these rights, please contact us at ola@essencia.life.
7. Third-Party Services
- Mailchimp handles newsletter delivery. See Mailchimp’s Privacy Policy.
- Google Maps may collect data about your visit. See Google Privacy Policy.
- Telegram is operated by Telegram FZ-LLC, based outside the EU. Participation in our Telegram group is voluntary and subject to Telegram’s Privacy Policy.
8. Cookies
We use a simple cookie notice in the footer to inform users that cookies may be used for basic functionality.
No analytics or tracking cookies are implemented.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact:
For questions or privacy concerns, contact us at ola@essencia.life